Membership benefits are subject to availability, operational needs, event schedules, blackout dates, and the full VIP Membership Program Terms and Conditions. Benefits may change at any time. Please contact management with questions before making reservations, purchasing tickets, or using membership benefits

  • Can I use an AI tool to ask questions about my membership?

    Yes. You may paste the link to this membership page into an AI tool such as ChatGPT, Gemini, Claude, or Copilot and ask questions about your benefits, check-in process, discounts, rules, and restrictions.


    https://www.gohighsprings.com/membership


    For best results, ask the AI tool to use this page as the official source of information.


    Example:

    “Using this page https://www.gohighsprings.com/membership as the official source, explain how my Great Outdoors Restaurant membership works.”


    Please note that AI-generated answers may not always be perfect. The information on this page and official communication from The Great Outdoors Restaurant are the final source of truth.


    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • What is The Great Outdoors VIP Membership Program?

    The VIP Membership Program is a paid membership designed to give members access to dining, patio, reservation, and Opera House event benefits at The Great Outdoors Restaurant in High Springs, Florida. Benefits are subject to availability, operating needs, event schedules, blackout dates, and the terms of the program.

  • Does the membership renew automatically?

    Yes. Monthly memberships renew automatically each month until canceled. Members must keep a valid payment method on file. Failed, expired, or declined payments may result in suspension or cancellation of membership benefits.

  • How do I cancel my membership?

    Cancellation can be made at anytime online or through the membership app. Cancellation takes effect at the end of the current billing period.

  • Are membership fees refundable?

    Membership fees and joining fees are non-refundable unless required by law or expressly approved in writing by The Great Outdoors Restaurant.

  • Who can use the membership?

    The membership is issued to one named spouse or partner cardholder. Certain benefits may also be used by the cardholder’s spouse or partner when allowed by the benefit terms. Membership benefits are not transferable, assignable, resellable, or shareable with friends, family members, guests, employees, vendors, or third parties unless expressly stated.

  • Will I need to show proof of membership?

    Yes. Members may be asked to show identification, reservation confirmation, membership card, or account verification before receiving benefits. The Great Outdoors Restaurant may deny a benefit if the person requesting it cannot be verified as the member or approved spouse/partner.

  • What food and beverage discount do members receive?

    For the VIP Performer package, members receive 10% off and VIP Savers packages recieve 5% off eligible food and beverage purchases Tuesday through Sunday. The discount applies only to eligible purchases for the cardholder or approved spouse/partner.The discount can NOT be used with gift card payements, on weekday discounted menu items, or with Happy Hour discounted items. It can be used on special event promotions when appliable, but otherwise is only redeemable on regular menu priced food and beverage.

  • Are there exclusions to the discounts?

    Yes. The discount is not valid on Happy Hour items, weekday specials, excluded promotional items, private events, catering, event packages, gift card promotions, or other discounts unless management approves otherwise. Benefits may not be combined with other discounts, coupons, promotions, or special pricing.

  • Can I use a gift card to pay for discounted purchases?

    Membership-discounted food and beverage purchases may not be paid with a gift card unless expressly approved by management.

  • Do members get gift card promotions?

    Yes. VIP Performer Members may purchase $100 gift cards and receive a free $10 gift card. This benefit is limited to a maximum of $500 in gift card purchases per membership year. Gift cards may be redeemed by anyone. Access to this promotion is done via membership coupons that can be accessed and printed or redeemed through the app.

  • Can members access weekday specials on Fridays?

    Yes the "Weekday Specials Menu" is available on request to members on Fridays giving them access to the "Weekday Menu EXTRA SPECIALS" options and discounted prices. However, the addition discounts from membership benefits  will not be applied to already discounted prices. 

  • Do members receive a birthday or occasion benefit?

    Yes. Members may receive a complimentary dessert and bubbly benefit Tuesday through Sunday. This benefit is limited to one per person, two per couple, and two per membership year.

  • Do members get priority reservations?

    Members may receive priority reservations for select high-demand occasions. Priority access is subject to seating availability, reservation deadlines, deposits, event policies, and operational needs. Priority access does not guarantee a table unless the reservation is confirmed by the restaurant.

  • Can members reserve fire tables for free?

    Yes. Fire tables are now free seating for Members. You can bring guests but all people seated at a fire table require a wrist band. Wrist bands and tables are available at the host stand with proof of membership.

  • Can members extend their table reservation time?

    Eligible reservations may be extended by up to two additional hours, Tuesday through Sunday. This benefit  is limited to one table, and is subject to operational availability.

  • Do members get access to VIP patio booths?

    Yes. Eligible members may receive free access to Patio VIP booths up to 2 times per month when available. Members may bring guests, subject to booth capacity, reservation availability, first-reserved priority, and operational needs. You can redeem a member pass at the host stand for a wristband when required.

  • Do members get access to VIP Lounge Seating?

    Eligible members may have access to VIP Lounge Seating on the patio where they can enjoy a drink with other members only, Fri & Sat once a month, subject to reservation availability and first-reserved priority. You can redeem  a member pass at the host stand for a wrist band that allows access. VIP Lounge Seating is for members only. Dogs and smoking is not permitted in that area. Seating is for adults only.

  • Do members get private bottle storage?

    Yes. Private bottle storage may be available with the VIP Performer Member + Bottle Storage add-on, with a maximum of 1 bottles per member. Bottle service is $5, and mixers are $3, plus applicable taxes and gratuity. Stored bottles may only be handled and served by restaurant staff.

    Are there rules for stored bottles?


  • Are there rules for stored bottles?

    Yes. All alcohol benefits are subject to federal, state, and local laws, responsible service requirements, and restaurant policies. Stored bottles may only be served by restaurant staff. They may not be self-served, removed from the premises, shared in violation of law, or used by anyone under the legal drinking age. The restaurant may refuse, limit, dispose of, or discontinue bottle storage when required by law, safety, licensing, spoilage, storage limits, non-payment, inactivity, or operational needs.

  • Do members get discounts on Opera House events?

    Yes. Eligible members may receive 50% off Opera House general admission tickets, up to 4  tickets per event. Discounts are subject to ticket availability, event exclusions, deadlines, taxes, fees, and event-specific rules.

  • Are all Opera House events included?

    No. Opera House benefits apply only to eligible events produced or approved by The Great Outdoors Restaurant. Benefits may exclude third-party rentals, private events, charity events, premium events, sold-out events, artist-restricted events, or events with separate ticketing rules.

  • Are member discounts applied automatically after I buy tickets?

    Yes but through coupon codes and passes that are managed online and through the membership app.

  • Will there be member-only Opera House events?

    Select member-only Opera House events may be offered free for the cardholder and spouse/partner. These events are subject to capacity, RSVP requirements, and event-specific rules.

  • Can membership benefits be combined with other discounts?

    No. Benefits may not be combined with other discounts, coupons, promotions, Happy Hour pricing, special weekday pricing, event packages, private event pricing, catering agreements, or gift card promotions unless expressly approved by management.

  • Do unused benefits roll over?

    No. Unused benefits available as monthly or yearly passes and coupons do not roll over unless expressly stated in writing.

  • Do benefits have cash value?

    No. Benefits have no cash value and may not be exchanged for cash, credit, refunds, substitutions, or other services.

  • Are there blackout dates?

    Yes. The restaurant may exclude major holidays, special events, ticketed events, private events, fundraising events, third-party events, and other high-demand dates. Event and table benefits are also subject to capacity, staffing, weather, safety, artist agreements, private buyouts, and operational limitations.

  • Can The Great Outdoors change the membership program?

    Yes. The Great Outdoors Restaurant may add, modify, suspend, replace, or discontinue any membership benefit, condition, price, fee, discount, event access rule, availability rule, or terms at any time. When practical, reasonable notice will be provided for material changes. Continued use of the membership after notice of changes means the member accepts the revised terms.

  • Can a membership be suspended or canceled by the restaurant?

    Yes. The Great Outdoors Restaurant may suspend or cancel a membership for misuse, non-payment, violation of restaurant policies, disruptive conduct, fraudulent activity, abuse of benefits, intoxication, harassment, unsafe behavior, or conduct that negatively impacts guests, staff, artists, vendors, or the community.

  • What law governs the membership terms?

    The membership terms are governed by the laws of the State of Florida. Any dispute will be handled in the appropriate state or federal courts serving the county where The Great Outdoors Restaurant is located, unless otherwise required by law.

  • What about the current points system?

    The current Great OutDoors Restaurant points system will be honored through the end of the year. However, no more points will be accumulated after July 2026.

  • How do I redeem my VIP Membership benefits?

    Membership link before receiving a benefit. Some benefits may also require a coupon, pass, reservation note, wristband, promo code, or manager approval depending on the benefit, Members must present their active digital membership pass through the membership app or approved 

  • Do I need to tell the restaurant I am a member before ordering?

    Yes. Members should let the host, server, bartender, or manager know they are a VIP Member before ordering, purchasing tickets, or redeeming a benefit. Some benefits cannot be applied after the transaction has already been closed unless management approves an exception.

  • Does the food and beverage discount apply to my whole table?

    No. The food and beverage discount applies only to eligible regular-priced food and beverage purchases for the named cardholder and approved spouse/partner. It does not automatically apply to guests, friends, family members, or the full table unless expressly approved by management.

  • Can my spouse or partner use the membership when I am not there?

    Certain benefits may extend to the approved spouse or partner if they can be verified under the membership account. Benefits may not be shared with friends, family members, or other guests. The restaurant may request verification before applying any benefit.

  • What happens if my digital pass will not load?

    If your pass will not load, please ask for a manager. The manager may be able to look up the membership by name, phone number, or email. Benefits may only be applied once active membership status is verified.

  • Are monthly patio benefits guaranteed?

    No. Fire tables, VIP booths, lounge seating, and extended reservation times are subject to availability, weather, staffing, event schedules, private bookings, and operational needs. Fire table seating may be available on any day when available. Lounge seating is available up to 4 times per month when available. VIP booth access is available up to 2 times per month when available. Extended table reservation times are free when available and confirmed by the restaurant.

  • Do I need a reservation to use patio benefits?

    Yes, reservations are strongly recommended and may be required for fire tables, VIP booths, lounge seating, and extended reservation times. Walk-up access may be available only when space allows.

  • How are once-a-month benefits tracked?

    Monthly benefits may be tracked through the membership app, coupons, staff validation, reservation notes, or internal restaurant records. Once a monthly benefit has been redeemed, it may not be used again until the next eligible month unless management approves an exception.

  • Can I use more than one patio benefit in the same visit?

    Patio benefits are subject to availability and management approval. Members may not reserve multiple premium areas at the same time unless expressly approved by the restaurant.

  • What happens if I reserve a benefit and do not show up?Title or Question

    No-shows, late cancellations, or repeated failure to use confirmed reservations may result in limits, suspension, or cancellation of reservation-based benefits. This helps keep premium seating and member benefits available for other members.

  • Can the VIP discount be added after I already paid?

    Membership benefits should be requested before the check is closed. Retroactive discounts are not guaranteed and may only be approved by management.

  • Can I use my VIP discount on alcohol?

    The 10% food and beverage discount may apply to eligible regular-priced beverage purchases where allowed by law and restaurant policy. It does not apply to Happy Hour, already-discounted drinks, excluded promotions, special event packages, or other restricted items unless management approves otherwise.

  • How do I receive the gift card promotion?

    ONLY VIP Performer Members may redeem the gift card promotion through the membership app, coupon, or approved staff process. The promotion is $10 free with every $100 gift card purchase, up to $500 in qualifying gift card purchases per membership year.

  • Can I use a gift card to buy a discounted meal?

    No. Membership-discounted food and beverage purchases may not be paid with a gift card unless management expressly approves it.

  • How do I use my Opera House ticket discount?

    Opera House discounts may be redeemed through member coupon codes, membership passes, or approved ticketing instructions provided by the restaurant. Discounts are subject to ticket availability, event eligibility, taxes, fees, and event-specific rules.

  • Can I apply my Opera House discount after I already bought tickets?

    Not automatically. Member ticket discounts should be used at the time of purchase. Retroactive ticket discounts are not guaranteed and may only be approved by management.

  • Are taxes, gratuity, and service charges discounted?

    No. Membership discounts apply only to eligible items or eligible ticket/table prices. Taxes, gratuities, processing fees, service charges, and ticketing platform fees are separate unless expressly stated otherwise.

  • Who do I contact if I have a membership issue?

    Members should contact the restaurant directly, message the restaurant through the official Facebook page, or speak with a manager during their visit. For billing, cancellation, app access, or benefit questions, please provide the name, phone number, email, and membership account information connected to the membership.


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